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Factory Reset your Fanvil X or H Phone
Factory Reset your Fanvil X or H phone Turn off the device (By removing power supply or Ethernet Cable if POE. Hold the “#” button and turn the device on (Make sure you are pressing the button until Post Mode Shows Up). The message “Post Mode” will ...
Wallboards for The infinite Office hosted telephony system
There are a range of informative wallboards available to provide real time reporting of the performance of your hosted voice solution. These can help you focus on: Agent Performance Extension Activity Queue Monitoring These are all web based and ...
Number/Line Divert Requests
Before you place a request for a divert, please consider the following Do you want a pre-connection greeting to explain why the calls are being diverted For example - "Thank you for calling ABC Trading limited, following the Government's advice we ...
Using our Helpdesk Portal
Why not try our 24/7 Helpline Portal? We have invested in a particularily powerful and flexible new Helpdesk application to assist in resolving issues you may be experiencing. The system not only allows you to raise tickets 24/7 which our support ...
Corona Virus Update
As you are aware the country is now in the midst of the massive social exercise of coping with Corona Virus. Normal Societal patterns are changing and a widespread move to homeworking is having a dramatic impact on the countries voice and data ...